Insights

Writing from the studio on operations software, food & hospitality technology, and what it actually takes to build and run products — from people who do both.

FEATURED
Abstract stacked order-menu cards in amber on a dark grid — commission-free ordering
✦ Hospitality

Why commission-free ordering is the future of hospitality tech

Third-party apps sold restaurants convenience and billed them in commission, data and lost customers. Commission-free ordering is a different deal.

Apostolos Michailidis 28 May 2026 3 min read
LATEST WRITING
Abstract amber network of connected nodes on dark — a procurement supply network Procurement

The hidden cost of procurement chaos in independent hospitality

Independent venues lose hours and margin every week to ordering by phone, fax and memory. Nobody bills you for chaos — but you pay for it.

Apostolos Michailidis 14 May 2026 3 min
Abstract grid of amber cells on dark — a food-distribution data and warehouse grid Distribution

Why UK food distributors need their own software stack

Routing, ordering and accounts are the unglamorous core of distribution — and the spreadsheets holding them together have a ceiling. Here's where it is.

Apostolos Michailidis 28 Apr 2026 3 min

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