Web hosting support – Premium : A+

Web hosting support?

Do you need premium support service via telephone, or have you no time at all to do your data entry? Maybe you cannot check your texts or you do not want to do your e-mail maintenance?? In Whitedash, we keep your website structure up to date. We offer you premium web support service and it is just one email away. For even faster service, we have a 24-7 ticketing system available and live chat. A member of our team is always ready to respond to any type of query and our knowledgebase is constantly updated to assist the advanced user as well as beginner.

Premium equals to  A+ in,  Reliability, Customer Support, and Features. 

Feel free to provide your feedback!! Whitedash values your opinion and offers insight on many issues for free! Our experienced staff will assist you get the most of our services and features sometimes with a single e-mail. For those who need further help for their website maintenance and monitoring, we’ve created 3 basic support packs to meet almost any need. With these three categories of support packs available, you can choose your level of autonomy as well as the extent of the support you will receive according to your needs.

Supporting customers is our primary goal. We optimise performance of your systems, ensure stability and security. We fix problems quickly and effectively. In the unlikely event of a problem(!) even if our knowledgebase fails to cover you, opening a ticket will get you an answer the soonest possible. Tickets are also categorized for every department to further help our team and ultimately you and your client.

We fully comply with  the basic points to consider when you choose a web hosting service

  • 24/7 support
  • ticket system
  • live chat
  • telephone support
  • data entry
  • blogging
  • consulting

Starter

£ 29

per month
  • 2 hours maintenance
  • 5 phone calls (15 minutes per call)
  • Unlimited access to knowledge base
  • Priority tickets support
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ProfessionalBest Value

£ 49

per month
  • 5 hours maintenance
  • 10 phone calls (15 minutes per call)
  • 1 article writing
  • Unlimited access to knowledge base
  • Priority tickets support
  • Security plugin installation
  • 5% reduced price to any promotional campaign
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Enterprise

£ 99

per month
  • up to 20 hours maintenance
  • Unlimited phone calls
  • 2 articles writing
  • Unlimited access to knowledge base
  • 24X7 Priority tickets support
  • Security plugin installation
  • 15% reduced price to any promotional campaign
  • General website SEO
  • Unlimited updates (themes, plugins etc)
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Members Involved in Web hosting support

Vassiliki Tsavdari

Vassiliki Tsavdari

Sales Manager

Tasos Papadopoulos

Tasos Papadopoulos

Data Editor

Apostolos Michailidis

Apostolos Michailidis

CEO