web support

Premium Support

Supporting customers is our primary goal. We optimise the performance of your systems, ensure stability and security. We fix problems quickly and effectively. Our prime support portal offers you the opportunity to check your invoicing history, pay online, open support tickets and seek advice on our multipurpose knowledge base. With our fully automated processes your work is easier and certainly more cost-effective.

Our experienced staff will assist you get the most of our services and features sometimes with a single ticket. For those who need further help for their website maintenance and monitoring, we’ve created 3 basic support packs to meet almost any need. With these three categories of support packs available, you can choose your level of autonomy as well as the extent of the support you will receive according to your needs.

web support

Starter

59/Month
  • 1 hours maintenance
  • 5 phone calls (15 minutes per call)
  • 1 articles writing
  • Unlimited access to knowledge base
  • Priority tickets support

Professional

99/Month
  • 2 hours maintenance
  • 10 phone calls (15 minutes per call)
  • 2 articles writing
  • Unlimited access to knowledge base
  • Priority tickets support
  • Security plugin installation
  • 20% reduced price to any promotional campaign
  • General website SEO

Enterprise

199/Month
  • up to 5 hours maintenance
  • Unlimited phone calls
  • 5 articles writing
  • Unlimited access to knowledge base
  • Top Priority tickets support
  • Security plugin installation
  • 40% reduced price to any promotional campaign
  • General website SEO
  • Articles SEO*